Return and Refund Policy

Refunds

The item(s) can be returned in their original condition and the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Upon receipt of the returned item(s), we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

Only regular priced items may be refunded. Sale items are non-refundable.

To follow-up on the status of your return, please contact us at: info@goshwara.com

Exceptions

Some items are non-refundable and non-exchangeable. These include all special orders, sale items and Items that are not in their original condition.

Payment providers fee can't be refunded.

Shipping

To return the item you purchased, please mail it to:

C/o Goshwara. 36 West 44th Street #1103. New York. NY 10036. USA

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to the product during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.